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Refund Policy

For Shopify Setup

We stand behind our work. If your store doesn't include everything specified in your package, you can ask for a full refund for up to 30 days after delivery. Deleting any work we have done for you will not qualify for a full refund.

Refunds will be done to the same payment method used for your order.

We don't offer refunds for buyer's remorse so we encourage you to get in touch with us to answer all your questions before buying.

For Small Tasks or Developments (coding)

There are no refunds for this type of service if we are able to finish the job successfully.

We will offer revisions which will be done for 60 days after job is finished and delivered and only until the desired outcome or feature is achieved the way it was originally discussed. Anything that was not clearly talked and specified in the beginning and is not a part of the requested feature will not be done as a revision and will always be quoted additionally.

If there is a development or coding job that we are not able to do, we will refund 50% of the payment, no questions asked.

For all services

All our services are subject to our terms and conditions and you must first read them carefully before being able to request a refund - if applicable.

We don't offer refunds for services on sale or with a discount. These sales are final.

We don't offer refunds for buyer's remorse. Hiring our services by purchasing via our website, online store, or any invoicing tool we use, constitutes a legally binding agreement between you and NinjaNutz.